Terms & Conditions
Welcome to From-my-Friend
By using the website and services, you agree to be bound by these terms and conditions and our privacy policy. In these terms and conditions, the words “website” refers to the From-my-Friend website, “we”, “us”, “our”, “From-my-Friend” and “From my Friend” refers to https://www.frommyfriend.com, “you”, “client” and “user” refers to you, the user or client of From-my-Friend.
The following terms and conditions are for https://www.frommyfriend.com and apply to the website and services offered by this website (https://www.frommyfriend.com). This includes all versions of website accessible via desktop, mobile, tablet, social media or other devices.
Read these terms and conditions carefully before using Our Service.
- ACCEPTANCE OF TERMS
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Use of the website and services is not intended for children under the age of 13. In the case of children under the age of 18 and over the age of 13, it is the responsibility of the parent or legal guardian to determine whether use of the website and our services is appropriate for their child or ward.
From-my-Friend may, in its sole discretion, refuse to offer the services to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the website is revoked in such jurisdictions.
By using the website and services, you affirm that you have the full right, power, and authority to enter into this agreement and to fully fulfil all of your obligations herein. Additionally, you affirm that you are not under any legal disability or contractual restriction that would prevent you from entering into this agreement.
- NOTIFICATIONS AND NEWSLETTER
By providing this website with your e-mail address, you agree that we may use your e-mail address to send you important notifications and communications about our services, news and special content. If you do not wish to receive these e-mails, you may opt-out of receiving them by sending us your request through our contact information or by using the “unsubscribe” option in the e-mails themselves. This option may prevent you from receiving emails about our services, important news and special content.
- ACCOUNT
When You create an account with Us, You must provide Us with information that is accurate, complete and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our service.
When registering, the User will be required to choose a password. You are responsible for safeguarding Your password and account information, and are fully responsible for all activities that occur under your password or account. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Users may cancel their accounts at any time and for any reason by contacting us through our provided contact information. Cancellation will result in the deletion of the account and all personal data provided to From-my-Friend.
From-my-Friend reserves the right to terminate your account or access immediately, with or without notice and without liability, if We believe that you have violated any of these terms or have provided false or misleading information when placing an order.
- PACKAGE AND QR CODE
By making a purchase of a package, you offer to purchase the package for the price advertised on the website at the time of purchase. Please check the features of the package before placing your order.
You have the option of regenerating a QR code that links to your event page. If you choose to regenerate the QR code the old code may become unusable and this cannot be undone. From-my-Friend does not accept liability for costs that may occur as a result of this.
- PAYMENTS
Payments can be paid by the following payment methods: Visa, mastercard, American express or Pay Pal.
If your payment is declined, you will need to provide another card on which the payment can be charged and processed. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Your payment details will be processed and stored securely and for the sole purpose of processing the purchase of packages. We reserve the right to hire any payment processor available on the market, which treats your data for the sole purpose of processing the purchase of packages.
- ORDER CANCELLATION
We reserve the right to refuse or cancel Your Order at any time for any reason including but not limited to:
- Goods availability
- Errors in the description of or prices of goods
- Errors in your Order
- Fraud or unauthorized/illegal activity is suspected
- YOUR ORDER CANCELLATION RIGHTS
Your right to cancel an Order applies to Goods that are returned in the same condition as You received them. We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Except when required by law, paid Package fees are non-refundable.
Certain refund requests for Package Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
- ACCESS AND DURATION
Access to the webpage and the ability to use the QR code will be exclusive to the client's event guests. The client can share and distribute the QR code among the client’s guests without any restrictions. Please note that only photos related to the client’s event may be uploaded. Uploading unrelated images is prohibited. It is the client's responsibility to inform the guests about the proper use of the webpage.
The web page and all photos uploaded by users and guests will have a duration of 1 months (Basic Package), 3 months (Premium Package) and 12 months (Deluxe Package) starting from the event date. At the end of this period, the web page and its content will be deleted.
- CONTENT
Our service allows you to post content. You are responsible for the content you post, including its legality, reliability, and appropriateness.
By posting content to our service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute that content through our service. You retain all your rights to any content you submit, post, or display on or through the service, and you are responsible for protecting those rights. You agree that this license includes our right to make your content available to other users of the service, who may also use your content subject to these terms.
You represent and warrant that: (i) the content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these terms, and (ii) the posting of your content on or through the service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.
- CONTENT RESTRICTIONS
The Company is not responsible for the content posted by users of the Service. You expressly understand and agree that you are solely responsible for the content you upload and for all activities that occur under your account, whether performed by you or any third party using your account.
You may not transmit any content that is unlawful, offensive, upsetting, intended to disgust, threatening, libellous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable content include, but are not limited to, the following:
- Unlawful content or content promoting unlawful activity.
- Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
- Spam, machine-generated, or randomly-generated content, unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
- Content containing or installing viruses, worms, malware, trojan horses, or other items designed to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment, or to damage or obtain unauthorized access to any data or other information of a third party.
- Content infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.
- Content impersonating any person or entity, including the Company and its employees or representatives.
- Content violating the privacy of any third party.
- False information and features.
The Company reserves the right, but not the obligation, to determine, in its sole discretion, whether any content is appropriate and complies with these Terms, and to refuse or remove any content. The Company further reserves the right to make formatting and edits and to change the manner of any content. The Company can also limit or revoke your use of the Service if you post such objectionable content.
As the Company cannot control all content posted by users and/or third parties on the Service, You agree to use the Service at Your own risk. You understand that by using the Service, You may be exposed to content that You may find offensive, indecent, incorrect, or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of Your use of any content.
- CONTENT BACKUP
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
- COPYRIGHT
All materials on the website, including but not limited to names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software, and other elements, are protected by copyrights, trademarks, and other intellectual property rights owned and controlled by From-my-Friend or by third parties that have licensed or provided their materials to the website. You acknowledge and agree that all materials on From-my-Friend are available for limited, non-commercial, personal use only. Except as specifically provided herein, no material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, distributed in any way, or used for any purpose by any person or entity without prior express written permission from From-my-Friend. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to use From-my-Friend or any part of the material for purposes other than its intended use is strictly prohibited.
- COPYRIGHT INFRINGEMENT
From-my-Friend will respond to all inquiries, complaints, and claims regarding alleged infringement or failure to comply with the provisions of the Digital Millennium Copyright Act (DMCA). We respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on or in connection with the website infringes your copyright or other intellectual property rights, please send us your copyright infringement request pursuant to Section 512 of the DMCA, via our contact information, with the following information:
Identification of the intellectual property right that is allegedly infringed, including all relevant registration numbers or a statement regarding ownership of the work.
A statement that specifically identifies the location of the infringing material in sufficient detail so that We can locate it on the website.
- Your name, address, telephone number, and email address.
- A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the copyright owner, its agents, or the law.
- A statement by you, made under penalty of perjury, that the information in your notification is accurate and that you are the copyright owner or authorized to act on its behalf.
- An electronic or physical signature of the copyright owner or the person authorized to act on the copyright owner's behalf.
- LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
- “AS IS” AND “AS AVAILABLE” DISCLAIMER
The Service is provided to You “AS IS” and “AS AVAILABLE,” with all faults and defects, without any warranty of any kind. To the fullest extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates, licensors, and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, regarding the Service. This includes all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as warranties that may arise from the course of dealing, performance, usage, or trade practice.
Without limiting the foregoing, the Company makes no warranty or representation that the Service will meet Your requirements, achieve any intended results, be compatible with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, or be error-free. Additionally, there is no warranty that any errors or defects will be corrected.
Furthermore, neither the Company nor any of its providers makes any representation or warranty, express or implied, regarding (i) the operation or availability of the Service, or the information, content, materials, or products included therein; (ii) the uninterrupted or error-free operation of the Service; (iii) the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or emails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs, or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of consumers, so some or all of the above exclusions and limitations may not apply to You. However, in such cases, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
- LIMITATION OF LIABILITY
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 60 GBP if You haven’t purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal/emotional injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
- DISPUTE RESOLUTION
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
- SEVERABILITY AND WAIVER
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
- CHANGES TO THESE TERMS AND CONDITIONS
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
These terms and conditions were last updated July 2024.
CONTACT INFORMATION
If You have any question regarding these Terms and Conditions; You can contact us:
Here.